EMPLOYMENT HISTORY

SUMMARY OF QUALIFICATIONS

• 19 years experience in hospital marketing and public relations.
• Seasoned service excellence/customer service trainer.
• Experienced in dealing with the media (newspaper, radio and television).
• Excellent communicator both in writing skills and public speaking.
• Self-starter who tackles projects start to finish with minimal direction, and meets deadlines.
• Team player.

RELEVANT ACCOMPLISHMENTS

• Average placement of press releases in newspapers: 13 times per month.
• Experienced in crisis management.
• Experienced in media placement and managing an advertising budget.
• Won several awards for concept, design and writing of annual reports.
• Successfully promoted numerous physicians' practices.
• Marketed and promoted six hospital satellite offices.
• Produced and directed two health related monthly cable television shows.
• Coordinated the production of a one-hour monthly radio show for four years.
• Developed and managed a physician referral service that serves 10,000 people per year.
• Expanded an existing hospital wellness program that increased attendance by 50%.
• Marketed hospital services via a speaker's bureau that reaches out to community groups.
• Created special events to coincide with marketing goals.
• Increased usage of hospital services by continual training of staff in service excellence.
• Instituted several direct mail campaigns.
• Wrote and designed all hospital informational brochures.
• Chairperson of hospital’s Reward & Recognition Team, and member of the Leadership
  Institute.
• Named Woman of the Year 2005 by the Association of Women in Communications

EDUCATION
B.S. from Mercy College, Dobbs Ferry, NY (3.85 GPA)
Major: Behavioral Science/Minor: Hospital Administration
(Graduated Magna Cum Laude)

PROFESSIONAL ASSOCIATIONS
Association of Women in Communications
Healthcare Public Relations & Marketing Society

Business and Professional Women (DeVries Chapter)
Rehoboth Dewey Chamber of Commerce